Let’s connect and keep your energy systems performing at their peak.
Reach our dedicated specialists at any time. Whether you need a rapid technical response, commercial consultation, or project guidance, we’re ready to help across every time zone.
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Whether it’s a quick question or an in-depth consultation, we respond promptly across phone, email, and instant messaging—so your operations never miss a beat.
No.123 Hubin Middle Road, Xiamen, Fujian, China
Talk directly with the people who drive your success.
From executive alignment to hands-on support, our key contacts stay close to your projects to ensure clarity, speed, and accountability at every stage.
Oversees strategic partnerships and global delivery standards. Reach out for executive alignment and long-term collaboration opportunities across aerospace, mobility, and industrial innovation programs.
Leads engineering and technical support teams. He ensures top-tier solutions, precise system diagnostics, and tailored roadmap alignment for clients.
Coordinates milestones, resources, and client communications. Contact Terry to keep your project timelines sharp and expectations aligned.
Ensures post-deployment performance, maintenance, and training. Lily is your dedicated contact for SLA management and issue resolution.
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Everything you need to know before partnering with Farich Global.
Our clients trust us to engineer, manufacture, and sustain mission-critical hardware that operates flawlessly in demanding environments. Explore the answers below to understand how we keep your projects on-spec, on-time, and future-ready.
Project Readiness
What project information should I prepare before engaging your team?
What project information should I prepare before engaging your team?
To activate a discovery session quickly, we recommend having a high-level scope, target specifications (mechanical, electrical, environmental), desired certifications, and a timeline with critical milestones. CAD references, bill of materials, and previous test reports are optional but accelerate our first pass analysis.
Quality & Compliance
How do you ensure quality for aerospace, defense, and industrial clients?
How do you ensure quality for aerospace, defense, and industrial clients?
We operate under AS9100-inspired quality protocols, deploy SPC-driven process control, and maintain climate-stable testing labs. Every production run includes first article inspection, traceable lot management, and multi-point stress simulations. Third-party audits and customer witness inspections are welcome at any stage.
Lead Times
What are the typical development and manufacturing lead times?
What are the typical development and manufacturing lead times?
Rapid prototyping averages 3–5 weeks depending on material hardness and finishing complexity. Pilot runs typically require 8–10 weeks, while full-scale production is scheduled 12–16 weeks out. We maintain expedited lanes for urgent defense and mobility programs—speak with our project manager to secure a reserved slot.
Support Model
What level of after-sales support can we expect post deployment?
What level of after-sales support can we expect post deployment?
Every program receives a dedicated service lead and a tiered escalation matrix. Services include on-site commissioning, remote diagnostics, spare parts forecasting, and preventive maintenance planning. We provide SLA-backed response times with 24/7 coverage for customers operating critical infrastructure.
Commercial Terms
How do you structure pricing for long-term or multinational programs?
How do you structure pricing for long-term or multinational programs?
We offer milestone-based engagements for development, followed by volume pricing tied to annual usage commitments. Currency hedging and dual invoicing (USD/CNY/EUR) are available for multinational partners. We can also embed buffer stock agreements and vendor-managed inventory to stabilize your supply chain costs.
Collaboration
Can your engineers co-locate or integrate with our product teams?
Can your engineers co-locate or integrate with our product teams?
Yes. We frequently embed senior engineers on-site for design sprints, implementation phases, or factory acceptance tests. We also integrate with client workflows through secure PLM/ERP systems, shared scrum boards, and encrypted data rooms to maintain IP integrity.
